About Trustwave

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at https://www.trustwave.com.

• $5k and 5 days’ training / continued education allowance per year
• Career growth - receive mentoring, coaching, and support to progress your career
• Flexible work arrangements and a supportive team (you'll never feel alone!)

Everyone's voice matters here. We aren’t looking for passengers, we’re looking for those interested in an opportunity to develop their skills and experience in information security and make a real difference.

In short, to work here, you need to give a s*** - after all, it could be your data you're protecting.

In return for your commitment, we will develop you personally and professionally in the company of competent colleagues, and you will have a professional development budget at your disposal each year for just that. We also want to recognise and reward your ongoing efforts and have a range of ways of doing that, from an annual bonus, flexible work arrangements, to cake ceremonies (we love cake) or a special night out. But best of all, we’ll give you a hoodie and are happy for you to dress casually when working in the office.

Job Duties

Customer Facing:

• Ability to professionally interface with commercial clients.
• Ability to interact with clients and Trustwave support staff and react to issues on site.
• Ability to provide knowledge transfer to clients and share information about the products and best practice IT security in general.
• Ability to document solutions provided while on site and write concise trip reports.

Security:

• Prior experience with SIEM, database and/or infrastructure administration is highly preferred.
• SIEM (Splunk, QRadar, LogRhythm, etc) certificatification highly desirable.
• Prior experience with corporate IT security or MSSP desirable.
• Security Certifications desirable. CISSP, SANS, etc.
• EDR (Microsoft Defender, Carbon Black, Palo Alto Cortex) and endpoint security technologies.
• Cloud security experience in AWS, GCP or Azure
• Exposure or experience in other Cloud Security technologies.

Gather requirements from:

• Managing Consultant
• Customer contact
• Security and technical best practices

Facilitate working sessions with clients:

• Meet with key staff to determine requirements
• Conduct working sessions at clients to determine requirements
• Use your security and technical expertise to suggest solutions

Ensure Successful Engagements/Implementations

• Work with Managing Consultant on resourcing engagements and scheduling
• Work with technical support and engineering on issues during engagement
• Travel on site as necessary with staff to ensure successful implementation

Develop/Continually Improve methodology and processes

• Continually update best practices based on experiences on engagements
• Continually build library of reusable solutions for use on future engagements
• Provide product feedback and solutions for inclusion in future product releases

Engagement Deliverables

• Ensure complete design and implementation documentation
• Ensure documentation is stored in central client folders at Trustwave
• Ensure field developed scripts and programs are returned to Trustwave engineering for future inclusion in the product.

Mentor other consultants

• Develop staff and sub-contractors to duplicate yourself as a Senior Consultant
• Provide knowledge transfer on best practices and methodology

Implement Solutions

• Implement post sales solutions either as a team lead or alone on engagements or where other resources are unavailable or not specifically skilled to meet the implementation requirements.

Required Technical skills

• SIEM Splunk, QRadar, LogRhythm, etc.
• Endpoint solutions: Carbon Black, Defender, Cybereason, etc.
• Enterprise Security Management Experience with Trustwave Products or competing products a plus.

Education:

• A high school diploma or equivalent is required; a college or university degree is a plus.

This is a remote opportunity open to anyone legally authorized to work in Australia. Guided by our flexible workplace philosophy, Moments That Matter, people gather in the office when in-person interaction is most impactful; full-time remote employees may be asked to travel occasionally based on the needs of the team and the business.

Trustwave is committed to treating everyone with respect, one of our core TRUST Values, and we strive to create a culture that empowers all Trustees to be their best, most authentic selves. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.

To All Agencies:

Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.