LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.Candidates must be based in Japan and possess native-level Japanese and fluent English.OverviewSales Operations Specialist is a part of small, agile teams and play a crucial role in ensuring that operations are efficient, accurate, transparent, and sustainable over the long term by implementing these principles through both systems and operational processes. Key Duties & Responsibilities:Order Administration: Order management for the largest distributor. First document reviewer in Sales Ops team to make the clean order to Finance, by communicating with the Sales Team, CS Ops team, Distributor account manager and the counterpart in the Distributor.Administration for the Distributor’s EDI systemAnalyze the current order management process from the perspective of an initial document reviewer, identify issues and challenges, and propose and implement improvement measures. Sales Process Optimization: Streamline and improve the sales processes, ensuring alignment with business goals and operational efficiency, consistency, accuracy, transparency and sustainability. SFDC Management: Maintain and update Salesforce, ensuring data accuracy and supporting user adoption across the sales team and CS Ops team. Reporting & Analytics: Generate and analyze sales reports, dashboards, and KPIs to provide actionable insights into sales team.Assist in sales forecasting and pipeline tracking to support strategic planning and resource allocation. Sales Enablement: Support onboarding and training of new sales team members; develop and maintain sales playbooks and documentation. Cross-functional Collaboration: Work closely with marketing, finance, and product teams to ensure alignment and support for sales initiatives. Compliance & Data Integrity: Ensure adherence to company policies and maintain high standards of data integrity and confidentiality. Others Perform ad-hoc tasks as required by sales or sales operations leadership What we look for Excellent verbal and written communication skills both in Japanese and EnglishAbility to meet deadlines and prioritize simultaneous requestsKnowledge and experience in quote-to-cash order management processExperience partnering with Go-To-Market teams and helping solve their challengesAbility to critically evaluate information from multiple sources and distinguish user requests from true business needsAbility to solve the problem from a business perspective without preconceptionStrong self-starter attitude with the ability to work independently and as a team playerSalesforce experiencedAdvanced Microsoft Excel skills (LOOKUP, Pivot Table)Applicants must reside in Japan and have legal permission to work in Japan Education: A high school diploma or equivalent is required; a college or university degree is a plus. This role is open to candidates legally authorized to work in Japan. At LevelBlue, including teams that previously operated as Trustwave, we support flexible work and bring people together in person for key moments based on role, team, and business needs.LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.To all agencies: Please do not contact LevelBlue employees outside of the Talent Acquisition team. LevelBlue’s policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission.#LI-AT セールスオペレーションスペシャリスト概要セールスオペレーションスペシャリストは、少数精鋭のアジャイルチームの一員として、業務運用が効率的且つ正確で、また透明性が高く長期的に持続可能なものである事をシステムと業務プロセスの両面から担保する上で極めて重要なポジションです。 主な職務および責任：受注管理 (Order Administration): 最大手の代理店向けの受注管理。財務部門へ正確な受注データ（クリーン・オーダー）を渡すため、営業チーム・CS Opsチーム、代理店担当営業(DAM)及び代理店の担当者との連携を含めたセールスオペレーションチームにおける一次書類確認を担当。代理店のEDI（電子データ交換）システムの管理。一次書類検査者の視点から現行のオーダープロセスの分析、問題点の抽出と課題の把握、改善策の提示と実行を行う。 営業プロセスの最適化 (Sales Process Optimization): 営業プロセスを合理化・改善し、事業目標との整合性を確保するとともに、業務効率、一貫性、正確性、透明性、および持続可能性を向上させる。 SFDC管理 (SFDC Management): Salesforceの保守・更新を行い、データの正確性を担保するとともに、営業/CS Opsチーム全体でのシステム利用定着を支援する。 レポート作成・分析 (Reporting & Analytics): 営業レポート、ダッシュボード、KPIを作成・分析し、営業チームに具体的なアクションに繋がるインサイトを提供する。戦略立案とリソース配分をサポートするため、売上予測およびパイプラインの進捗追跡を支援する。 セールスイネーブルメント (Sales Enablement): 新規営業メンバーのオンボーディングとトレーニングをサポートし、営業プレイブックや関連ドキュメントの作成・維持管理を行う。 部門間連携 (Cross-functional Collaboration): マーケティング、財務、プロダクトの各チームと緊密に連携し、営業施策との整合性を図りサポート体制を確保する。 コンプライアンスとデータ完全性 (Compliance & Data Integrity): 会社規定の遵守を徹底し、データの完全性および機密性において高い基準を維持する。 その他 (Others): 営業部門またはセールスオペレーションの責任者から要求される特命業務（アドホックタスク）を遂行する。 応募資格・求めるスキル 日本語および英語での優れたコミュニケーション能力（口頭・文書）締切遵守能力および複数タスクの優先順位付けスキルQuote-to-Cash プロセスに関する知識・実務経験Go-To-Marketチームとの協業経験および課題解決力多様な情報源から本質的なビジネスニーズを抽出・分析できる力先入観を排除してビジネス観点から物事を解決出来る力自立して働けるセルフスターターであり、チームプレーヤーでもあることSalesforce経験者Microsoft Excel（LOOKUP、ピボットテーブル）スキル日本在住であり、日本での就労資格を有していること