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Reservations Agent at Jeeves by Vacasa

Vacasa

Vacasa

Kissimmee, FL, USA
Posted on Wednesday, January 31, 2024

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

What we’re looking for

Jeeves by Vacasa is seeking specialists who have the gift of revealing and understanding the needs of our guests. Our reservation specialist will be conscientious of each vacation they are helping our guests plan. This customer-centric position includes a great deal of email/phone contact with regular introductions to new technology. Candidates must have the ability to coordinate many tasks simultaneously, be flexible and energetic, and enjoy working in an entrepreneurial environment.

Compensation

  • $16 / hour

What you’ll do

  • Create first impressions of our brand while building relationships with our guests.
  • Be responsible for taking incoming phone calls, making outbound calls, and responding to emails and chats on a daily basis.
  • Collect and process payments for reservations.
  • Communicate internally with our team and field staff as needed.
  • Other duties, as assigned.

What you’ll need

Technical Skills

  • Tech savvy - Knowledgeable and enthusiastic about basic and advanced technology
  • Exceptional communication skills - verbal and written
  • Efficient time management
  • Encouraging and positive attitude
  • Team player
  • Willingness to learn
  • Strong desire to grow
  • Attention to detail

Work Experience

  • Previous experience in sales and/or business development a plus
  • Previous hospitality industry related experience and bilingual skills preferred, but are not required

What you’ll get

  • Health/dental/vision insurance—100% coverage option based on hours worked
  • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
  • 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
  • Health & Dependent Care Flexible Spending Accounts based on hours worked
  • Paid vacation & sick days
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
  • All the equipment you’ll need to be successful
  • Great colleagues and culture
  • Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

An offer of employment for this role will be contingent upon the successful completion of a background check.