Manager, Cloud Operations
Vena Solutions
Operations
India
INR 2,940,103-3,977,787 / year + Equity
Posted on Apr 1, 2026
We are seeking a Manager, Cloud Operations to lead the reliability and operations
function for the Acterys platform within the SaaS Technology & Operations (STO)
organization. This role is responsible for establishing and scaling a structured Site
Reliability capability, integrating existing DevOps contributors, and maturing
operational standards in alignment with a growing global Development organization.
The ideal candidate brings experience leading teams operating highly available,
globally distributed SaaS platforms on Microsoft Azure. This leader will combine
strong people management with deep operational expertise, ensuring platform
resilience, scalability, automation, and observability. Reporting into STO leadership
team with members across Canada, Eastern Europe, and India, this role is accountable for maintaining a reliable, secure, and SOC 2 Type II–compliant production environment while embedding modern SRE principles across the platform.
function for the Acterys platform within the SaaS Technology & Operations (STO)
organization. This role is responsible for establishing and scaling a structured Site
Reliability capability, integrating existing DevOps contributors, and maturing
operational standards in alignment with a growing global Development organization.
The ideal candidate brings experience leading teams operating highly available,
globally distributed SaaS platforms on Microsoft Azure. This leader will combine
strong people management with deep operational expertise, ensuring platform
resilience, scalability, automation, and observability. Reporting into STO leadership
team with members across Canada, Eastern Europe, and India, this role is accountable for maintaining a reliable, secure, and SOC 2 Type II–compliant production environment while embedding modern SRE principles across the platform.
- Department
- Cloud Engineering
- Employment Type
- Full Time
- Location
- India - Resident (0008)
- Workplace type
- Onsite
- Compensation
- ₹2,940,103 - ₹3,977,787 / year
- Reporting To
- Brent Reeves
Key Responsibilities
- Lead and scale the Site Reliability & DevOps function for Vena’s Acterys platform within the STO organization.
- Provide direct people leadership, including performance management, career development, and succession planning for geographically distributed engineers.
- Own hiring strategy and team growth to ensure the function scales in alignment with platform and development expansion.
- Integrate existing DevOps contributors into a structured operating model with clear accountability, ownership boundaries, and operational standards.
- Ensure appropriate on-call coverage and operational readiness in partnership with broader STO leadership, maintaining clear escalation paths and incident management processes.
- Own operational excellence across SaaS, hybrid, and on-premise deployment models, ensuring reliability, scalability, repeatability, and resilience.
- Provide technical leadership for Azure-based cloud infrastructure leveraging infrastructure-as-code (Terraform) and modern CI/CD practices.
- Establish and mature SRE practices including SLOs, SLIs, error budgets, incident response, root cause analysis, and a strong post-incident review culture.
- Drive continuous improvement in automation, deployment reliability, environment consistency, and reduction of manual operational effort (toil).
- Maintain effective work tracking, documentation, and reporting practices that provide visibility into platform health, reliability trends, and roadmap alignment.
- Partner closely with Development leadership to embed production readiness, observability, and reliability engineering into the software development lifecycle.
- Ensure the platform operates in alignment with SOC 2 Type II controls and audit requirements as they relate to operational processes.
- Participate in a scheduled on-call rotation to provide timely support for critical issues as required.
- Other duties as assigned.
Skills, Knowledge and Expertise
- 8+ years of experience in DevOps, Site Reliability Engineering, Cloud Operations, or Software Engineering roles.
- 3+ years of experience in a people leadership role.
- Demonstrated experience operating and scaling SaaS platforms on Microsoft Azure.
- Strong expertise in Azure infrastructure architecture, cloud networking, identity, and platform services.
- Proven hands-on experience with Terraform and infrastructure-as-code best practices.
- Experience building and operating modern CI/CD pipelines.
- Experience supporting global, multi-region cloud environments.
- Strong understanding of reliability engineering principles including SLOs, SLIs, error budgets, incident management, and post-mortem culture.
- Experience supporting hybrid and/or on-premise deployment models in addition to SaaS environments.
- Strong cross-functional collaboration skills with the ability to drive outcomes across Development, Product, and Operations teams.
- Experience operating within SOC 2 Type II governed environments.
- Knowledge of ITIL-based service management practices.
- Experience working across globally distributed teams and time zones.
- Experience with AWS in addition to Azure.
About Vena Solutions
At Vena, we’re reimagining how businesses plan and grow: powered by data, collaboration, and innovation 🌱
Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity.
We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission
Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity.
We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission
We’re growing fast, thinking big, and having fun along the way. The future of finance is being built here, and we’d love for you to be part of it 🚀
Why Choose Us:
💰 Compensation
We offer competitive and comprehensive total rewards packages that we review yearly to stay ahead of the market! Transparency is key, we keep you in the loop on how we design our comp programs. Build your future with our Employee Stock Option Program, Retirement Savings, Support & 401k Matching Programs.
🎓 Personal Growth & Learning
Level up your skills with Vena! We support your journey with education subsidies, professional development programs, and learning opportunities to help you grow your career and reach your goals. Your future is bright and we’re here to invest in it!
🧘♀️ Health & Wellness
Your well-being = our priority! Great health & dental plans, wellness sessions (virtual & in-person), Employee Assistance Program (EAP), and a free Headspace subscription to support your mental health.
🌍 Global Reach
Vena is everywhere you are! With offices in Toronto, London, and Indore, as well as team members across the United States, EMEA and beyond, we're a truly global company. Collaborate with colleagues around the world and bring diverse ideas to life: no passport required!
🌴 Time Off
Recharge with generous leave options - perfect for vacation, wellness, personal time, parental support, volunteering, and more.
🏡 Flexibility
We embrace a flexible culture that supports different ways of working, depending on the role and location. While some of our teams enjoy hybrid arrangements, others thrive in-office or remotely. With modern workspaces in Toronto, Indore, and London, we offer inspiring environments when you need them - and the freedom to work in ways that work best for you and your team.
✨ AI-Powered Innovation
At Vena, we don’t just keep up, we're leading the way! 🚀
We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact.
By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do.
We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact.
By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do.