Solutions Consultant, Customer & Partner Success
Customer Service · Full-time
Canada
CAD 140,250-189,750 / year + Equity
Posted on Oct 6, 2026
This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely within Canada or the USA.
As our Solutions Consultant, Customer & Partner Success, you will be engaging with our existing customers to help present and demonstrate how customers can realize additional value from the Vena platform through expanded use cases and adoption. In partnership with Vena’s Customer Success Managers and Customer Marketing team, you will be responsible to engage with customers and learn about their existing pain points and challenges and help inspire them about how doing more with Vena can solve these challenges and add value to their business. Additionally, you will play a pivotal role in driving the partner strategy by collaborating with the partner teams to support partner acquisition, enablement and driving initial leads from newly signed partner. Your expertise will be crucial in guiding partners through the onboarding journey, ensuring a seamless transition into selling Vena's solutions.
As our Solutions Consultant, Customer & Partner Success, you will be engaging with our existing customers to help present and demonstrate how customers can realize additional value from the Vena platform through expanded use cases and adoption. In partnership with Vena’s Customer Success Managers and Customer Marketing team, you will be responsible to engage with customers and learn about their existing pain points and challenges and help inspire them about how doing more with Vena can solve these challenges and add value to their business. Additionally, you will play a pivotal role in driving the partner strategy by collaborating with the partner teams to support partner acquisition, enablement and driving initial leads from newly signed partner. Your expertise will be crucial in guiding partners through the onboarding journey, ensuring a seamless transition into selling Vena's solutions.
- Department
- Field Solutions
- Employment Type
- Full Time
- Location
- Canada - Remote (0002)
- Workplace type
- Fully remote
How You'll Make an Impact
- Present the Vena product to existing customers in 1:1 and 1:Many forums and communicate the overall Vena Solutions value proposition
- Meet with customers, clarify business requirements and customize demo content appropriately
- Meet with prospective partners to present a Vena demonstrations to build trust on how Vena's product can provide value to their customers/prospects
- Partner with the Customer Success Team to evaluate and assist in expansion sales strategy, retention strategy and solution recommendations
- Partner with the Customer marketing team to support Customer expansion/adoption focused campaigns and initiatives
- Work with newly signed up partners on the onboarding journey to get them equipped with all the tools to represent Vena and showcase the value of Vena's product to their customers/prospects. This can include orientation on demo content, demo best practices, and product enablement
- Support partners on 1:Many forums to showcase Vena product demonstrations
- Leverage your understanding of competitive products and technology and how to position Vena in Sales presentations
- Be instrumental in helping drive Vena towards its growth targets and becoming the leading CPM solution in the market
We'd Love to See
- 3+ years related work experience in one or more of the following areas:
- Prior technical sales experience selling FP&A or CPM software
- Professional Services implementation experience for FP&A or CPM software vendor or reseller partner (Preferably 2+ years Vena experience)
- Experience working as an FP&A professional including hands on experience as either a power user or implementer of FP&A or Accounting software (Preferably Vena experience)
- Prior experience working with partners / ecosystem for a software company
- Strong business acumen and understanding of budgeting, forecasting, Financial Close Management and reporting processes
- Experienced Excel user with the ability to create complex formulas, and sophisticated formatting
- Comfortable with presenting to and talking with C-level executives
- Ability to effectively deliver technical information to an audience comprised of varying degrees of technical knowledge, focusing on value proposition to their business
- Strong presentation and communication skills – ability to communicate concepts concisely and effectively
- Self-learner, with sense of initiative, and perseverance to deliver high quality work
- Travel (as needed) to customers that require in-person presentations
The base salary range for this role is $140,250 - 189,750 CAD.
*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
*Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.
About Vena Solutions
At Vena, we’re reimagining how businesses plan and grow: powered by data, collaboration, and innovation 🌱
Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity.
We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission
Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity.
We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission
We’re growing fast, thinking big, and having fun along the way. The future of finance is being built here, and we’d love for you to be part of it 🚀
Why Choose Us:
💰 Compensation
We offer competitive and comprehensive total rewards packages that we review yearly to stay ahead of the market! Transparency is key, we keep you in the loop on how we design our comp programs. Build your future with our Employee Stock Option Program, Retirement Savings, Support & 401k Matching Programs.
🎓 Personal Growth & Learning
Level up your skills with Vena! We support your journey with education subsidies, professional development programs, and learning opportunities to help you grow your career and reach your goals. Your future is bright and we’re here to invest in it!
🧘♀️ Health & Wellness
Your well-being = our priority! Great health & dental plans, wellness sessions (virtual & in-person), Employee Assistance Program (EAP), and a free Headspace subscription to support your mental health.
🌍 Global Reach
Vena is everywhere you are! With offices in Toronto, London, and Indore, as well as team members across the United States, EMEA and beyond, we're a truly global company. Collaborate with colleagues around the world and bring diverse ideas to life: no passport required!
🌴 Time Off
Recharge with generous leave options - perfect for vacation, wellness, personal time, parental support, volunteering, and more.
🏡 Flexibility
We embrace a flexible culture that supports different ways of working, depending on the role and location. While some of our teams enjoy hybrid arrangements, others thrive in-office or remotely. With modern workspaces in Toronto, Indore, and London, we offer inspiring environments when you need them - and the freedom to work in ways that work best for you and your team.
✨ AI-Powered Innovation
At Vena, we don’t just keep up, we're leading the way! 🚀
We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact.
By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do.
While every hiring decision is made by people, we may use AI to support application review.
We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact.
By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do.
While every hiring decision is made by people, we may use AI to support application review.